Cancellations & Changes
Please note: Ignite Cruises, LLC and College Party Cruise’s cancellation and payment policies supersede those of Royal Caribbean; any Royal Caribbean staff information or website payment or cancellation terms are invalid. Due to the fact that our events are large contracted groups with RCI, we have different cancellation and payment policies than those of individual RCI bookings. Ignite Cruises, LLC highly recommend the purchase of travel insurance to protect yourself against financial loss due to unexpected cancellations and travel emergencies.
All reservation changes or cancellations must be requested by the Main Guest (guest that created the reservation) by emailing firstname.lastname@example.org. Change requests made by phone, webchat, or requests by proxy (another person, even if they paid) will not be accepted.
Cancellation penalties and fees:
Cancellations: Please note the cancellation penalty schedule below. These cancellation penalties will NOT be waived by Royal Caribbean regardless of the reason (even in cases of injury, illness, or a death affecting you, a family member or your traveling companion) and apply on a per passenger basis. There are NO exceptions to these cancellation policies; for this reason, we strongly recommend the purchase of travel insurance to protect yourself from unforeseen cancellations and potential financial losses.
|Days Prior to Sail Date||Penalty Amount (Per Person)|
|75 Days or More||Deposit amount ($125 Standard Cabins, $250 Suites)|
|74 to 61 Days||50% of Total Price|
|60 to 31 Days||75% of Total Price|
|30 Days or Less||100% of Total Price (No Refund)|
Your reservation is subject to cancellation and/ or penalties if payments are not made as specified in your invoice.
NO-SHOWS – There will be no refunds given for those who do not show up on time, for unused tickets, or to those seeking refunds after the Cruise has commenced.
Reservation change fees:
Reservation Change Fees (passenger name changes and cabin changes): IF ALLOWED BY ROYAL CARIBBEAN, changes made any time after the deposit has been paid are subject to the following administrative fees:
90 days or more prior to sail date: $25 name/cabin change fee per change
90 days or less from sail date: $50 name/cabin change fee per change
Name Changes: In order to process a name change, the NEW guest must make full payment first (by logging in to his/her account online). Once that payment has been made, then the applicable amounts paid by the ORIGINAL guest will be refunded directly to the original guest. The name change fee will be applied to the new guest. Please note: Name changes are at the discretion of Royal Caribbean, at least one of the original names (Main Guest) must remain on the reservation; if all guest names in a cabin are changed, this will be processed as a cancellation.
Cabin Occupancy Changes: Please note that cruise rates are based on the number of people in your cabin. Any changes in occupancy will result in a rate increase or decrease for the remaining guests in your cabin (depending on the type of change).
Refunds will be processed directly to the original credit card(s) used for payment (minus any applicable penalties/fees). Please note that any administrative fees are non-refundable. These non‑refundable fees include, but are not limited to: reinstatement/cancellation/late payment fees, processing fees, reservation change fees, name change fees, and travel protection premiums.
Requesting a reservation change or cancellation:
All cancellation and reservation changes must be requested by the Main Guest (guest that created the reservation) using our “Reservation Change Request Form.” To request the form, the Main Guest must email email@example.com. Change requests made by phone, webchat, or requests by proxy (another person, even if they paid) will not be accepted. No exceptions will be made. Cancellations and modifications must be received during regular business hours. Should you need to cancel or modify your reservation after business hours, during a weekend or holiday, your cancellation or modification will be processed on the next business day. Business hours are Monday-Friday 10am-6pm Eastern Time. Additional penalties may occur if a new penalty level is reached. Reservation changes are at the discretion of the cruise-line.
No changes of any kind (name or cabin) will be accepted within two weeks (14 days) of sailing.