Cancellations & Changes

Please note: College Party Cruise’s cancellation and payment policies for this cruise supersedes those of Celebrity Cruise Line’s Cruise Ticket Contract; any Celebrity staff information or website payment or cancellation terms are invalid. College Party Cruise is a partial ship charter with Celebrity and has different cancellation and payment policies than those of individual Celebrity bookings. Ignite Cruises, LLC highly recommend the purchase of travel insurance to protect yourself against financial loss due to unexpected cancellations and travel emergencies.

All reservation changes or cancellations must be requested by the Main Guest (guest that created the reservation) by emailing reservations@ignitecruises.com. Change requests made by phone, webchat, or requests by proxy (another person, even if they paid) will not be accepted.

Cancellation penalties and fees:

Cancellations: The following cancellation penalties will apply to any guest that cancels their reservation. These cancellation penalties will NOT be waived by the cruise line regardless of the reason (even in extenuating circumstances that would prevent you from traveling such as an injury, illness, a death affecting you, a family member or your traveling companion, cancelled flights, car breakdowns, or any other reasons) and apply on a per guest basis. There are NO exceptions to these cancellation policies; for this reason, we strongly recommend the purchase of travel insurance to protect yourself from financial losses if you need to cancel due to an extenuating circumstance or emergency. Ignite is not responsible for any financial losses, including any and all deposits, due to lack of travel insurance.

CANCELLATION PENALTY SCHEDULE

 Your reservation is subject to cancellation with penalties if payments are not made as specified in your invoice.

NO-SHOWS: There will be NO REFUNDS given for those who do not show up on time, for unused tickets, or to those seeking refunds after the Cruise has commenced.

Reservation change fees:

Reservation Change Fees (guest name changes, guest additions, stateroom changes, or any other changes): IF ALLOWED BY CELEBRITY CRUISE LINE, changes made any time after the deposit has been paid are subject to the following administrative fee:

$50 name/cabin change fee per change

Name Changes: In order to process a name change, the NEW guest must make full payment first (by logging in to his/her account online). Once that payment has been made, then the applicable amounts paid by the ORIGINAL guest will be refunded directly to the original guest. The name change fee will be applied to the new guest. Alternative, the ORIGINAL guest may also opt to leave their payment on the reservation, in this case, the NEW guest will only be responsible for the name change fee.
Please note: Name changes are at the discretion of Celebrity and will not be allowed if the sailing has reached “code red” status. At least one of the original names must remain on the reservation; changing all guest names in a reservation is not allowed and will result in the entire reservation being cancelled.

Cabin Occupancy Changes: Please note that cruise rates are based on the number of people in your cabin. Any changes in occupancy will result in a rate increase or decrease for the remaining guests in your cabin (depending on the type of change). If the room costs were split evenly between guests, the remaining guests will be responsible for any price increases that result from an occupancy change.

Financial Responsibility: “Per person” pricing is determined by splitting a cabin’s total price between the number of guests booked in it. Please note that we allow you to split the reservation (cabin) costs evenly with your cabinmates as a courtesy only. If you split financial responsibility with your cabinmates and one cabinmate drops out, or does not pay for their portion, the remaining guests are responsible for any change in pricing that result from an occupancy change.

Refunds (IF Applicable):

If you are eligible for a partial refund (based on the above cancellation penalty schedule) your refund will be processed directly to the original credit card(s) used for payment (minus any applicable penalties/fees). Please note that any administrative fees are non-refundable. These non‑refundable fees include, but are not limited to: reinstatement/cancellation/late payment fees, processing fees, reservation change fees, name change fees, and travel protection premiums.

Cancellation by Celebrity Cruises:

In the rare event that the cruise line is forced to cancel one of our cruises for any reason, all guests with active reservations will receive full refunds (including their cruise fare, taxes/fees, gratuities, and any cruise planner purchases). Please note that any administrative fees are non-refundable. These non‑refundable fees include, but are not limited to: reinstatement/cancellation/late payment fees, processing fees, reservation change fees, name change fees, and travel protection premiums.

Requesting a reservation change or cancellation:

All cancellation and reservation changes must be requested by the Main Guest (guest that created the reservation) using our “Reservation Change Request Form.” To request the form, the Main Guest must email reservations@ignitecruises.com. Change requests made by phone, webchat, or requests by proxy (another person, even if they paid) will not be accepted. No exceptions will be made. Cancellations and modifications must be received during regular business hours. Should you need to cancel or modify your reservation after business hours, during a weekend or holiday, your cancellation or modification will be processed on the next business day. Business hours are Monday-Friday 9am-5pm Eastern Time. Additional penalties may occur if a new penalty level is reached. Reservation changes are at the discretion of the cruise-line.

No changes of any kind (name or cabin) will be accepted within two weeks (14 days) of sailing.